Office Policies & Mission

Office Hours

We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday:  7:00 a.m. – 4:00 p.m.
Tuesday:  7:00 a.m. – 4:00 p.m.
Wednesday: 7:00 a.m. – 4:00 p.m.
Thursday: 7:00 a.m. – 4:00 p.m.

Our Mission

Taking Orthodontics to a New Level…

Mastorakos Orthodontic Associates (MOA) isn’t your ordinary orthodontic practice. Here, there is a sense of team work and a professionalism you won’t find anywhere else.

“This is a one-of-a-kind, world-class operation where we pride ourselves in not only providing clinical excellence, but also in creating lasting personal relationships with our patients. The friendly atmosphere of our office immediately makes people feel comfortable. We put smiles on faces!”

Our office has adopted the Marshall Field & Company idea: “To do the right thing, at the right time, in the right way; to do some things better than they were ever done before; to eliminate errors; to know both sides of the question; to be courteous; to be an example; to love our work; to anticipate requirements; to develop resources; to recognize no impediments; to master circumstances; to act from reason rather than rule; to be satisfied with nothing short of perfection.”

Appointments

Your scheduled appointment time has been reserved specifically for you. We request 24-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment, and appreciate your cooperation.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services. If you have any questions, our courteous staff is always available to answer them.